Support portal
Raise a request in our support portal (no account required):
https://privaterelay-team-ual6ku3b.atlassian.net/servicedesk/customer/portals
Prefer email? support@sixwiki.com — we aim to respond within one business day.
To speed up diagnosis, please include:
- your schema’s approximate object type count and object count,
- the issue key you exported to,
- what you expected and what happened instead.
Before you write
The documentation covers setup, usage and troubleshooting,
including the two most common issues:
- Export fails with a permissions error — if your Assets object schema
restricts access via its Roles configuration, add the app under the schema’s
roles (Schema settings → Roles).
- A reference shows a key but there is no sheet for it — the reference
points at an object in a different schema; the Overview sheet counts these.
Policies